You can choose between the options below or combine multiple order receiving methods, to make sure you don’t miss any orders. Depending of your type of business, you can decide to auto-confirm orders.
POS integration
Lovvett integrates with most POS systems through Chowly. If you already use Chowly, your POS menus will be added and updated on Lovvett automatically and in real-time. Orders that come through your POS will be auto-confirmed. Please inform Chowly about your Lovvett partnership so we can contact them to set up the integration and run a test order before the restaurant goes live on Lovvett.
Kitchen Printers
Lovvett is currently integrated with POSs and KDSs through different aggregators like Otter, Chowly, Ordermark, etc (and we continue to expand the list of them). If you use any of them, you can receive Lovvett orders directly to your kitchen printer. Please inform your aggregator about your Lovvett partnership so we can contact them to set up the integration and run a test order before the restaurant goes live on Lovvett.
You can also print your orders if you use a Tablet running Lovvett Merchant App (please see below).
Tablet (Lovvett Merchant App)
You can use your own Android 7 or older device or a tablet provided by Lovvett.
In the Merchant App you can view orders at each prep stage and adjust the preparation time, remove or replace out of stock items, check delivery details, as well as connect available Bluetooth receipt printer if you use one.
If using your own Android Device, you can download Lovvett Merchant App from Google Play. Your credentials are the same provided upon signup for your Merchant Portal.
You can buy a tablet from Lovvett during signup.
Merchant Portal
Your Merchant Portal is a web app. You will need an internet enabled device with a browser. You can view orders at each prep stage, check delivery details, and pause order receptions if your kitchen is overwhelmed. You can also mark items out of stock, edit menus, etc.
Make sure you have access to incoming e-mails close to your register. By following the link from the e-mail, you'll able to confirm an order from your Merchant Portal.
Text message
All you need is to provide us with phone numbers you want to receive order notifications on. By following the link from the text message, you'll able to review order details and confirm an order from your Merchant Portal.
Phone
You will receive an automated call informing about the order.