The restaurant may be too busy. Please let us know so we can take action.
If you are waiting longer than usual (3-5 minutes) for the order to get confirmed, it means that the restaurant is busy and it may take a few extra minutes.
You will get notified when the restaurant starts preparing your order and when the order is ready.
You can send an email at support@lovvett.com, and we will reach out to the restaurant to resolve the issue.