Depending on the time elapsed and whether it has been auto-confirmed or not, you may want to reach out to us or to the customer.
We recommend to set up phone notifications to reduce the chances to miss an order.
If your orders are auto-confirmed, the guest will receive a confirmation and a time to arrive. If you feel you will need some more time, please contact us or the customer and let her know.
If your orders require your confirmation, and you missed an incoming order, the guest will neither receive confirmation nor arrival time.
Please remember to check your device before opening to ensure no early orders are missed.
