FAQ

Where is my order?

Written by Admin | Jan 18, 2023 12:04:56 PM

If your order is delivered by Lovvett, and not by the restaurant, you can track the status and location from the app or a link sent to you upon driver assignment.

If the restaurant you ordered from partners with Lovvett Delivery, you'll be able to track your order from the restaurant to your front door inside the app or through a link sent to you.

From the order details, you may contact your driver. 

We will also send you notifications about any important updates regarding your order - just make sure you’ve opted into notifications.

If the restaurant you ordered from had the message, "This store delivers its own orders", then Lovvett is unfortunately not able to track your delivery. Please contact the restaurant directly.