Yes, if it is not being prepared yet. If it is being prepared, only the restaurant can cancel the order. If canceled, the customer is refunded.
An order that is been prepared cannot be cancelled by the user and is therefore non refundable, unless the customer or Lovvett calls the restaurant, and the restaurant decides to cancel it on its end.
If the order is not yet being prepared, the customer can still cancel it and be fully refunded.
